Help Center
Everything you need to know about Apaté
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Reach out anytime — we typically respond within 24 hours
Active Discount Codes
Use these codes during checkout to save on your stay
Frequently Asked Questions
Quick answers for guests and hosts
Browse listings on our website or through our WhatsApp agent. Select dates, number of guests, and click Reserve. Complete payment via Paystack.
We accept debit cards, bank transfers, and USSD via Paystack. All payments are secure and encrypted.
Your very first booking on Apaté is exempt from the service charge — completely automatic, no code needed!
If your stay qualifies (3+ nights), you'll see a 'Have a discount code?' prompt during checkout. Enter your code to see the discount applied. Find available codes on this page!
We use a moderate cancellation policy. Full refund if cancelled 5+ days before check-in. 50% refund for 2-4 days. No refund for less than 2 days.
Refunds are credited to your Apaté wallet instantly. Bank refunds take 3-5 business days.
Your data is encrypted and stored securely. NIN verification uses bank-grade encryption. We never share your data with third parties.
Email info@bookapate.com, WhatsApp 08156689374, or call 08156689374. We respond within 24 hours.
Still have questions? We'd love to hear from you.